Privacy Policy

Introduction

Welcome to Coach Rizz, the tactical social confidence gaming platform. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our app, and outlines your privacy rights and choices.

Coach Rizz is designed to gamify social confidence building through our unique Risk-Action-Reward system. We understand that privacy is crucial when dealing with personal development and social interactions.

Information We Collect

Account & Profile Information

• Email address and username
• Profile settings and preferences
• Account creation date and verification status

Gaming & Progress Data

• RP points, levels, and achievement progress
• Challenge completion data and rejection rewards
• Session tracking and streaks
• Goal setting and milestone data
• Performance analytics and improvement metrics

Usage & Interaction Data

• App usage patterns and feature engagement
• Time spent in different app sections
• Challenge types selected and completed
• Settings and customization choices
• Feedback and rating submissions

Device & Technical Information

• Device type, model, and operating system
• App version and technical performance data
• Crash reports and error logs
• Network connection information
• Unique device identifiers for app functionality

Location Information (Optional)

• General location data for challenge suggestions
• City-level location for community features
• GPS data only when explicitly enabled for specific features

How We Use Your Information

Core App Functionality

• Provide and maintain the Coach Rizz gaming experience
• Track progress, RP, and achievement systems
• Deliver personalized challenges and content
• Enable social confidence tracking and analytics

Personalization & Improvement

• Customize your experience based on progress and preferences
• Analyze usage patterns to improve app features
• Develop new challenges and reward systems
• Optimize the Risk-Action-Reward loop effectiveness

Communication & Support

• Send important app updates and feature announcements
• Provide customer support and technical assistance
• Notify you of achievements, milestones, and rewards
• Share tips and motivational content (with your consent)

Security & Safety

• Ensure app security and prevent unauthorized access
• Monitor for suspicious activity or misuse
• Protect against fraud and technical issues
• Maintain data integrity and system stability

Data Sharing & Third Parties

We Do NOT Share

• Your specific challenge results or rejection data
• Personal progress metrics or confidence scores
• Individual session details or conversation logs
• Any sensitive personal development information

Limited Sharing Scenarios

• Analytics Providers: Anonymized usage data to improve app performance
• Cloud Services: Encrypted data storage with secure cloud providers
• Legal Compliance: Only when required by law or to protect user safety
• Service Providers: Technical partners who assist with app functionality under strict confidentiality

Aggregated Data Only

• We may share anonymized, aggregated statistics about overall user progress
• General usage trends to improve the social confidence gaming experience
• No individual user data is ever included in aggregated reports

Data Security & Protection

Security Measures

• End-to-end encryption for sensitive personal development data
• Secure cloud storage with industry-standard protection
• Regular security audits and vulnerability assessments
• Limited access controls for internal team members

Data Retention

• Account data retained while your account is active
• Progress and gaming data stored to maintain your achievements
• Usage analytics retained for 24 months maximum
• Deleted account data permanently removed within 30 days

Breach Protection

• Immediate notification if any security incident affects your data
• Continuous monitoring for potential threats
• Regular backup and recovery procedures
• Incident response plan for rapid containment

Your Privacy Rights & Controls

Access & Control

• View all personal data we have about you
• Download your progress and achievement data
• Correct any inaccurate information
• Update your preferences and settings at any time

Data Management

• Delete specific progress data or challenges
• Export your RP and achievement history
• Pause data collection for specific features
• Request complete account and data deletion

Communication Preferences

• Opt out of promotional notifications
• Control achievement and milestone alerts
• Manage tip and motivation message frequency
• Customize communication channels and timing

Location & Permissions

• Enable or disable location-based features
• Control access to device information
• Manage notification permissions
• Adjust data collection preferences

Special Considerations for Social Confidence Data

Sensitive Information Protection

• Challenge results and rejection data are treated with highest confidentiality
• No sharing of individual social interaction outcomes
• Personal confidence metrics remain private to your account
• Progress data encrypted with additional security layers

Community Features

• Only anonymous, aggregated progress shared in community rankings
• No individual challenge details visible to other users
• Optional participation in general community discussions
• Full control over any social features or data sharing

International Users & Data Transfers

• Data may be processed in servers located globally
• All transfers comply with international privacy standards
• European users protected under GDPR regulations
• Additional safeguards for cross-border data movement

Changes to This Policy

• We will notify you of any material changes to this privacy policy
• Updates will be posted in the app with clear notification
• Continued use after notification indicates acceptance of changes
• Previous versions available upon request

Contact Us & Support

If you have any questions about this privacy policy or our privacy practices, please visit our support page.